“This Is Where I Want to Be”: Emerick Flores, Dining Room Program Director

Emerick Flores, Dining Room Program Director, joined the Sacramento Loaves & Fishes family in the beginning of March, just before the city’s shelter in place and social distancing measures were mandated due to COVID-19. Hear directly from Emerick in his interview with Janet Kuzawa, Communications & Outreach Specialist, where he shared his past experiences and what it was like to transition into the critical role of serving meals to our guests during a global pandemic. 

When did you start working at Sacramento Loaves & Fishes?

I started in March. I started three weeks before all the countywide shelter-in-place. The beginning of my fourth week we shut down the kitchen and did everything to-go; I recall it was the week of St. Patrick’s Day. 

Prior to joining Loaves & Fishes, where did you work?

I was an independent caterer as well as working at Conaway Ranch and Duck Club. During duck season I would do breakfast and lunches as well as cater events for them. I also volunteered at the VFW by supplying them with breakfast on Sundays. 

How long have you worked  in the food industry? 

I have been professionally cooking since 2009. I went to culinary school for four years; I got a Bachelor’s in Culinary Management and was able to gain fine dining experience while employed at Conaway Ranch. 

I remember having a brief conversation with you and you talked to me about starting a group home and working in social service. Can you provide a brief overview of that and what prompted you to want to offer that support to our community? 

So I graduated from Fresno State with a Bachelor’s in Criminology and I wanted to go into law enforcement or corrections. I joined the Arizona Department of Corrections in 1996 and I left in 1998. I wasn’t helping. There’s no help in that field, there’s just a lot of negativity. And so I moved back to Fresno and started working in group homes. I had no clue group homes existed. I didn’t know there were kids that didn’t have a home – it seemed unfathomable. So I started working in group homes. First I worked with adolescent sex offenders in Fresno and there was 36 adolescents throughout six homes. Working in that field, I realized they were cutting corners to reduce costs and the services weren’t being provided for the kids and that’s when I decided I wanted to do my own and get it done right. And so I moved to Stockton and opened Stockton Foundation Group Homes. We started with one home with six kids and by 2011, I had two homes with 12 kids, all wards of the court. I just wanted to give back. I wanted to do something positive. 

You mentioned initially that you wanted to be in law enforcement. What prompted that desire? Was there anything in particular about your life or any individual or mentors in your life that contributed to that initial goal? 

Both of my parents were in the military, so I lived a very structured life. I grew up all over, but primarily in Europe – Italy, Germany and England. So I had a very structured childhood. My parents were very authoritarian – that’s what I thought I wanted to do, but it just didn’t feel right. It didn’t feel like I was helping anybody. And once I started in group homes, I realized that’s what I wanted to do. After the group homes I started cooking professionally, which I enjoyed, but I was still missing that giving part. So I started volunteering at the VFW and I would do their banquets – I was giving back. I did a year at the Salvation Army which I thought, “Hey, this is giving back. They’re doing good.” But it was very limited giving back; we only fed the 100 people that were in the shelter. If you were lucky enough to be in the shelter you got food, and if not, you didn’t get any. I peeked across the street and saw Loaves & Fishes. And I was like “Who are these people at Loaves & Fishes? What are they about?” I researched the Delany’s and their “why” and “what” and that’s when I realized, “That’s where I want to be. I want to get there.” Two years later, I saw an opening, applied and was offered a position. And I was excited. I was happy to be here. 

Now that you are on campus what have you learned about this place? What are your feelings and your sense of the campus, the people, the volunteers, our guests? 

A lot of our staff members, I noticed, they do it not for money, they do it for the heart. So at least two to three times a week, I attend the 6:45 a.m. meetings with the Friendship Park staff because that’s where I started to really understand this place. I really understood all of the unity, the team work, the goal, the mission. Those people are amazing. They’re out here on the street, they’re in the park, they care, and it keeps me motivated. 

When our services had to adjust, Mustard Seed came in and started to help serve, no kitchen experience at all. By week three, I had them cooking, “Stacy, Emily, you want to learn how to cook? We’re going to learn today.” I overheard them just two days ago saying, “I like the way this [to-go] box feels. This box feels good. I like the way these feel.” Stacy is usually stationed at the window where she offers the food to our guests and every now and then she’ll grab one and be like, “You guys, this one’s a little light” and she sends it back and they add food to it and it gets her approval. And it’s just funny because that’s how much they care about the guests – they care how much food they’re getting. 

Change – there’s a lot of change especially right now with all this going on. It doesn’t phase me – you just keep on moving. Because the main goal is to feed the people that need food and right now there’s a lot of them so we start making a lot more. Start cooking. Let’s do it.

Is there anything else you want to add about yourself, about how you feel? 

We are doing the extra 200 [meals for Sacramento Steps Forward to distribute to those sheltering in place in encampments] and it might go up a little more, and I’m excited about it. Feed as many as we can. Every Friday, I try to do a little something special for our staff that are still here. I understand that it can be exhausting and overwhelming and I want to thank them for being here. We had smoothies today and omelets a week ago and we’ll keep the surprises coming. 

Embracing the Unexpected

When we learned that our services would be reduced in the wake of the pandemic, it could be presumed that there was a collective sigh of relief, but also an unexpressed guilt. The relief that staff and volunteers would be able to practice appropriate self care and necessary health precautions, but an even greater uncertainty as to how this would affect our guests – this coming at a time of abnormally cool and wet weather for Sacramento in March. 

Warm meals were still offered to our guests, but instead of dining inside, they were handed containers with food. I watched as some headed to the streets outside of the campus or returned to Friendship Park for their meal. I watched as a woman gathered her belongings outside of Maryhouse and glancing down, I acknowledged her feet – covered only in socks and a pair of slippers. I offered her a slight smile and wondered if that was insulting considering the circumstances. 

As we wait for the city to offer temporary shelter for our guests, we wonder if this is enough. If we are offering enough. If we are advocating enough. We ask ourselves “why” and sometimes unrelentingly question our actions and behaviours and wonder if any of this is creating an impact in the positive direction of change. We have to create the necessary boundaries for ourselves to maintain the necessary emotional well-being to return to these same questions every day; but as humans, as empathetic persons, we find it more difficult on some days to separate ourselves from the sense that we are responsible for our guests. 

While I am only one of many staff and volunteers on our campus, I do recognize we are all similar in spirit. So I recognize that I am just one of many that walks on campus lost in my own thoughts. As I exited the Annex one morning recently, I immediately released myself from these thoughts and became a  witness to simple joy. A boy, possibly slightly older than two years of age, was pumping his little legs up and down in a puddle that had developed from the overnight rain. He seemed oblivious to everyone around him and I looked up and made eye contact with his mother. She said, “He is in the wrong shoes for that but…” She trailed off knowing I would fill in the blanks, “But he is having so much fun and I live to see him smile.” I continued walking and he stopped stomping and reached down with his toddler sized gloved hand to tenuously reach down and touch his smiling reflection. 

His mother, with his sibling, were slowly walking towards their vehicle and she called for him. As with most children, he was hesitant to leave his fun, but already knew better, even at his young age, than to create too much conflict with his mom. He toddled towards her and his sibling and I waved goodbye and also verbalized “bye bye.” In his loudest voice, he said “bye” and waved. I turned around and walked down North C Street in the opposing direction. A couple of seconds later I hear “bye,” punctuated by another “bye” a second after. I paused, turned slightly and realized he had stopped in the middle of North C Street, looking in my direction, and was saying goodbye to me still. I stopped, turned around, repeated my wave and “bye.” He seemed now satisfied with my response and followed his mother and sibling to their van. 

On this day, at least, I felt satisfied with the “why.”